E*Trade Review: Pros, Cons, and Features of the Popular Online Brokerage

ETRADE is a popular online brokerage platform that offers a variety of investment options to its clients. It was founded in 1982 and has since become a reliable platform for traders of all levels. ETRADE provides access to stocks, bonds, mutual funds, and other investment products, as well as research tools and educational resources to help traders make informed decisions.
When it comes to trading, ETRADE has a lot to offer. The platform provides a user-friendly interface that makes it easy for traders to navigate and execute trades quickly. Additionally, ETRADE offers a mobile app that allows traders to manage their accounts on the go. The app has received high ratings from iOS and Android users, with a 5-star rating for its mobile app. E*TRADE also offers margin trading, which can provide traders with additional leverage to increase their returns. However, margin trading comes with additional risks, and traders should be aware of the potential downsides before engaging in this type of trading.
Account Types
ETRADE offers a variety of account types to accommodate different investment goals and strategies. Here are the account types available with ETRADE:
- Individual brokerage account: This is a standard taxable brokerage account that allows you to invest in a wide range of securities, including stocks, bonds, ETFs, mutual funds, and more.
- Joint brokerage account: This account is similar to an individual brokerage account, but it allows two or more people to invest together.
- Traditional IRA: This is a tax-advantaged retirement account that allows you to contribute pre-tax dollars and defer taxes until you withdraw the money in retirement.
- Roth IRA: This is another type of tax-advantaged retirement account, but it allows you to contribute after-tax dollars and withdraw the money tax-free in retirement.
- Rollover IRA: This account allows you to transfer money from a previous employer’s retirement plan, such as a 401(k), into an IRA without incurring taxes or penalties.
- SEP IRA: This is a retirement account for self-employed individuals or small business owners that allows for higher contribution limits than traditional IRAs.
- SIMPLE IRA: This is another retirement account for small businesses that allows for higher contribution limits than traditional IRAs and is easier to set up and maintain than a 401(k).
- Trust accounts: E*TRADE offers trust accounts for estate planning purposes.
ETRADE also offers managed account options, including Core Portfolios, which is a robo-advisor service that creates and manages a diversified portfolio based on your investment goals and risk tolerance. Additionally, ETRADE offers a range of corporate and institutional services, including 401(k) plans, stock plan administration, and more.
Overall, ETRADE offers a wide range of account types to suit different investment needs and goals. Whether you’re looking to invest for retirement or in a taxable brokerage account, ETRADE has options to fit your needs.
Trading Platform
E*TRADE offers a variety of trading platforms that cater to the needs of different types of traders. The standard web platform is user-friendly and provides a clear fee report. It allows traders to buy and sell stocks, mutual funds, bonds, and options. The platform also offers a range of research tools, including market news, analyst reports, and charting tools. The platform is available in English and Spanish.
For more active traders, ETRADE offers the Power ETRADE platform, which provides advanced charting tools, customizable options chain views, trading ladders, and other features for complex strategies. The platform also offers a range of technical studies and drawing tools that can help traders analyze the market and make informed decisions. The platform is available on desktop and mobile devices.
E*TRADE also offers a mobile app that allows traders to manage their accounts on the go. The app provides real-time quotes, market news, and account alerts. It also allows traders to buy and sell stocks, options, and ETFs. The app is available on iOS and Android devices.
Overall, E*TRADE’s trading platforms are user-friendly and provide a range of features that cater to the needs of different types of traders. The platforms are available on desktop and mobile devices, which makes it easy for traders to manage their accounts from anywhere.
| Pros | Cons |
|---|---|
| User-friendly web platform | Limited customizability for charts and workspace |
| Advanced charting tools on Power E*TRADE | Higher margin rates for account balances under $10,000 |
| Mobile app for on-the-go trading | No commission-free ETFs |
| Real-time quotes and market news | No forex trading |
| Range of research tools | No cryptocurrency trading |
Fees and Commissions
ETrade offers competitive fees and commissions for trading stocks, ETFs, and options. As of 2023, ETrade charges $0 commission for online trades of stocks, ETFs, and options. This is in line with many other online brokers in the industry.
In addition to free trades, E*Trade offers a variety of other pricing options. For example, options trades are charged a base fee of $0.65 per contract plus a per-contract fee for each trade. This fee varies depending on the type of option trade and the number of contracts involved.
E*Trade also charges fees for certain account activities. For example, there is a $25 fee for outgoing account transfers, and a $60 fee for outgoing full account transfers. There is also a $10 fee for paper statements, which can be avoided by opting for electronic statements instead.
Margin trading is available at ETrade, but it comes with additional fees. Margin rates vary depending on the margin balance, with rates ranging from 10.45% for balances less than $10,000 to 11.70% for balances of $250,000 or more. ETrade also charges a margin call fee of 9% per annum on the amount of the call.
Overall, E*Trade offers competitive pricing for online trades of stocks, ETFs, and options. However, it is important to be aware of the additional fees and charges associated with certain account activities and margin trading.
Research and Education
E*TRADE offers a wide range of research and educational resources to help investors make informed decisions. The broker provides access to market news, analyst reports, and research tools that can help investors evaluate potential investments.
One of the standout features of ETRADE’s research offerings is its MarketCaster tool, which provides real-time market data and news. The tool allows investors to track stocks, ETFs, and other securities and provides alerts when there are significant changes in the market. Additionally, ETRADE offers a variety of research reports from third-party providers such as Morningstar, S&P Capital IQ, and Thomson Reuters.
In terms of educational resources, E*TRADE offers a variety of articles, videos, and webinars to help investors learn about investing and trading. The broker’s Education Center provides a comprehensive library of articles and videos covering a range of topics, from basic investing concepts to more advanced trading strategies. The broker also offers webinars on various topics, including market analysis, trading strategies, and retirement planning.
E*TRADE’s website is also user-friendly and easy to navigate, making it easy for investors to find the information they need. The broker provides a variety of tools and resources to help investors evaluate potential investments, including stock and ETF screeners, options chains, and customizable charting tools.
Overall, E*TRADE’s research and educational resources are comprehensive and easy to use, making it a great choice for investors who are looking to stay informed and make informed investment decisions.
Customer Service
E*Trade offers customer service through phone support only. While their phone support is responsive and provides useful and relevant answers, the lack of email and live chat support is disappointing. Additionally, support is not available 24/7, which may be inconvenient for some users.
According to customer reviews on Trustpilot, the wait time to speak with a customer service representative can be lengthy, with some users reporting wait times of 30 minutes or more. However, once connected, the representatives are knowledgeable and helpful.
ETrade’s website does offer a comprehensive FAQ section, which can be helpful in resolving common issues without the need to contact customer support. Additionally, ETrade offers a virtual assistant feature, which can assist users in finding answers to frequently asked questions.
It’s worth noting that ETrade’s customer service has received mixed reviews from users. While some users report positive experiences, others have reported frustration with long wait times and unhelpful representatives. Overall, it seems that ETrade’s customer service could benefit from additional support channels and expanded availability.
| Pros | Cons |
|---|---|
| Responsive phone support | No email or live chat support |
| Knowledgeable representatives | Limited availability |
| Comprehensive FAQ section | Mixed reviews from users |












